Rodding Rooter Chicago Reviews: What Our Customers Say

Before you let a plumber into your basement, it makes sense to check what other people say about them. This page brings together highlights from Rodding Rooter Chicago reviews posted on Google and Birdeye, shows you where to read every review in full, and explains how to share your own experience.

We’ve been clearing drains and sewer lines for Chicago homes and businesses for more than 20 years. If you’re ready to book, call (773) 588-1200 for same-day service. If you’d rather read first, the full reviews are one click away.

Highlights From Our Google and Birdeye Reviews

The highlights below are summaries of public reviews, written in our own words so they stay short. Each one links back to the platform where the customer posted it, so you can read the original in full.

Jessica M., Google: She needed her main line rodded and a new sump pump installed. A technician arrived within the hour, cleared the line, and put in a new pump with PVC piping. She described him as polite and honest, said she loved the work, and recommends us for any plumbing job.

Dr. George B., Google: His medical and dental facility had problems with its patient toilets on a Saturday. He wrote that we answered right away, gave fast service he wasn’t expecting on a weekend, and praised technicians Josh and Pete for understanding the urgency.

Kitsune N., Google: After an early-morning call, around 5 or 6 a.m., our plumber came out promptly and inspected the problem. While they waited for the building owner to approve repairs, he told them which fixtures were still safe to use. They thanked us for our kindness, quick response, professionalism, and honesty.

More Customer Highlights

  • Patricia C., Google: We rodded her sink and bathtub. She was very pleased with the job and said she would use us again.
  • David P., Google: Our plumbers came out for a kitchen sink problem, and he found them very professional and detailed in explaining it.
  • John G., Google: Left a positive rating highlighting our responsiveness, punctuality, quality, professionalism, and value.
  • John C., Birdeye: Called our work exceptional and professional and said he would recommend us to family and friends.

Read every review on our Google Business Profile or our Birdeye page.

Plumber repairing pipes under a kitchen sink

What Customers Mention Most

Reading across our positive reviews, the same five themes come up again and again.

1. A fast response

Customers mention a technician arriving within the hour, a Saturday call answered right away, and help after a dawn phone call.

2. Honest communication

Several reviewers use the word honest, and one valued being told exactly which fixtures were still safe to use.

3. Professional technicians

Reviewers describe our plumbers as polite, professional, and detailed when explaining the problem.

4. Problems solved properly

From rodded main lines to a new sump pump, customers say the work was done well and the issue was fixed.

5. Customers who would call again

Reviewers say they would use us again or recommend us to family and friends.

Plumber working on drain pipes under a sink

Where to Read and Leave Rodding Rooter Reviews

We don’t edit or filter what customers post on review sites, so the platforms themselves are the best place to see the full picture. You can read all of our Rodding Rooter reviews on our Google Business Profile reviews and on our Birdeye review page.

If we’ve worked for you, we’d be grateful if you shared your experience. It only takes a few minutes:

  1. Open our Google review form or the Birdeye page above.
  2. Choose a star rating that reflects your visit.
  3. Tell people what you needed, such as sewer rodding, drain cleaning, or a sump pump.
  4. Post your review. Other Chicago homeowners will see it when they search for us.

If something about your service didn’t go the way you expected, please call us at (773) 588-1200 and tell us what happened so we can look into it.

Services Our Reviewers Booked

The reviews above cover a good cross-section of the work we do every week. Many of our sewer rodding reviews from Chicago customers come from jobs like these:

Main Line Sewer Rodding

Clearing a backed-up main line is at the heart of what we do. Learn more about our sewer rodding service in Chicago.

Sink, Tub, and Kitchen Drain Cleaning

Several reviewers called us for slow or clogged sinks and tubs. See how our drain cleaning and clog removal works.

Sump Pump Installation and Repair

When a sump pump fails, a fast replacement protects your basement. Read about our sump and ejector pump repair.

Commercial and Emergency Calls

Weekend and early-morning calls from businesses are part of the job. We offer commercial plumbing and rodding and 24/7 emergency plumbing.

Camera Inspections

When a clog keeps coming back, a sewer camera inspection shows the cause on video before you decide on a repair.

Technician feeding a cable into an open sewer line access point
Technician viewing a sewer camera monitor beside an open access point

Questions to Ask Before You Book Any Plumber

Comparing reviews to find the best plumber in Chicago? Ratings help, but these questions tell you even more about how a company works:

QuestionWhy it matters
Will I get a price before work starts?An upfront estimate means you can say yes or no before any charges add up.
Will they test the line before leaving?Running water through the system confirms the clog is cleared, not just pushed further down.
Can they show me the cause?A camera inspection lets you see roots, cracks, or sags for yourself.
Are they available when I need them?Backups don’t wait for business hours, so emergency availability matters.

At Rodding Rooter, you get an honest estimate before work begins and no hidden fees. Contact our team with any questions before you book.

Why Chicago Customers Call Rodding Rooter

More than 20 years

Our Chicago plumbing team has more than two decades of experience with drains and sewer lines.

Same-day and 24/7 service

We offer same-day appointments and emergency help around the clock.

Upfront estimates

You hear the price before we start, with every charge explained.

Camera diagnostics

We can show you what’s inside your pipe instead of guessing.

Homes and businesses

From bungalows to medical offices, we handle residential and commercial plumbing.

Serving Chicago and Nearby Communities

Our reviews come from customers across Chicago, and we serve neighborhoods and nearby suburbs on every side of the city. Find your area:

You can also browse our full list of plumbing services.

Row of two-story houses on a residential street

Need a Plumber You Can Trust?

Our customers say it best: fast response, honest answers, and work done right. If you have a clogged drain, a sewer backup, or a pump that won’t run, call (773) 588-1200 or request service online. You’ll get an honest estimate before any work begins.

Rodding Rooter Reviews FAQs

You can read them on our Google Business Profile and on our Birdeye page. Both are linked on this page, and Google shows the full text of every review.

Yes. Every highlight on this page is a short summary of a public review posted on Google or Birdeye, and you can read the originals in full using the links above.

Use the Google review link on this page, or the Write a review button on our Birdeye page. Tell people what service you needed and how it went.

Fast response times, polite and honest technicians, and problems that were fixed properly come up most often.

Call us at (773) 588-1200 and tell us what happened so we can look into it.

Yes. Our reviews include a medical and dental facility, and we offer commercial plumbing and rodding alongside residential work.

Yes. We offer 24/7 emergency service, and reviewers mention a Saturday call and an early-morning visit.