Privacy Policy
Last updated: October 30, 2026
This page explains, in plain terms, what Rodding Rooter Chicago does with the information you share when you use roddingrooter.com or contact us for service.
What we collect
If you fill out a form, call, or email us, we’ll have your name, phone number, email address, the address of the property, and whatever you tell us about the problem. We need that to give you a quote and show up at the right place.
Like most websites, ours can also pick up some basic technical details when you visit: your IP address, the browser and device you’re using, the pages you open, and when you opened them. Cookies may be used to keep the site working and to see which pages people find useful. Your browser lets you block or clear cookies if you’d rather not have them.
How we use it
We use your details to answer your request, schedule the visit, give you an estimate, and follow up afterward. We also use general visit data to fix problems with the website and keep it secure. Some records have to be kept for accounting, insurance and legal reasons.
Who sees it
We don’t sell your personal information. It may be seen by the technicians who work on your job and by the companies that help us run things, such as our website host and email provider. We’d also share it if the law required us to.
Links to other sites
Our pages link out to places like Google and Facebook. Those sites have their own privacy rules, and we don’t control how they handle your information.
How long we keep it
We hold on to job and contact records for as long as we reasonably need them to serve you and meet our legal obligations. We take sensible steps to protect what we have, though no system connected to the internet can promise perfect security.
Your choices
You can ask to see the personal information we have about you, ask us to correct it, or ask us to delete it. You can also tell us to stop sending you messages. Use the contact details below and we’ll deal with it.
Children
Our website is meant for adults who own or manage property. We don’t knowingly collect information from children under 13.
Changes
If we change this policy, the date at the top will change with it.
Contact
Rodding Rooter Chicago
(773) 588-1200
roddingrooterchicago@gmail.com